Privacy Policy

Last Updated: September 1, 2025

Photo Recovery & File Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Photo Recovery & File Recovery mobile application (the "Application").

Please read this policy carefully. By installing and using the Application, you consent to the practices described herein. If you do not agree with this policy, please do not access or use our Application.

1. Information We Collect

We collect information to provide and improve our services, including data recovery and related functionalities:cite[1]:cite[7]:

• Device Information: Model, manufacturer, operating system version, unique device identifiers (e.g., Android ID), IP address, and network connection type.
• Data Recovery Information: Types of data you attempt to recover (e.g., photos, videos, documents), recovery success/failure status, and file metadata.
• Usage Data: Service use time, duration, frequency of use, features accessed, and error logs (including crash reports).
• Performance Data: Information related to the performance of the Application, such as scan duration and recovery success rates.

2. How We Use Your Information

We use the collected information for the following purposes:cite[1]:cite[7]:

• To provide and maintain our data recovery services, including processing your recovery requests.
• To improve and optimize our Application's functionality, accuracy, and user experience.
• To communicate with you about updates, security alerts, and support messages.
• To personalize your experience and deliver content and product offerings relevant to your interests.
• For advertising and marketing purposes, through third-party partners like AdMob, MTG, and Facebook, to show you ads that may be of interest.
• To analyze trends and usage patterns via Firebase Analytics to understand how users interact with our Application.

3. Third-Party Services and SDKs

We work with third-party service providers to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Advertising Partners:

• Google AdMob: Serves advertisements within our Application. AdMob may collect information about your device and online activity for personalized advertising.
  Privacy Policy: https://policies.google.com/privacy
• Mintegral (MTG): An advertising platform that may collect device information and usage data for ad targeting and analytics.
  Privacy Policy: https://www.mintegral.com/en/privacy/
• Facebook Audience Network: Displays personalized ads and may use data collected from your device and interactions.
  Privacy Policy: https://www.facebook.com/about/privacy/

Analytics Partner:

• Google Firebase Analytics: Helps us understand how users engage with our Application, collect data about app performance and user interactions.
  Privacy Policy: https://policies.google.com/privacy

4. Legal Basis for Processing (EEA/UK/Switzerland Users)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, our legal basis for collecting and using the information described above depends on the specific context in which we collect it:cite[10]. We typically process your information on the following bases:

• Performance of a Contract: To provide the data recovery services you have requested.
• Legitimate Interests: To operate, improve, and secure our Application, and for marketing our products and services, where such interests are not overridden by your data protection rights.
• Consent: Where required by law, and for certain direct marketing purposes or the use of certain cookies or similar technologies, we will ask for your explicit consent.

5. Your Data Protection Rights

Depending on your location (such as if you are in the EEA, UK, Switzerland, or California), you may have the following rights regarding your personal information:cite[7]:cite[10]:

• Access and Rectification: You can request access to or correction of your personal data.
• Erasure: You can request the deletion of your personal data, subject to certain exceptions.
• Restriction of Processing: You can request that we temporarily or permanently stop processing all or some of your personal data.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection to Processing: You can object to our processing of your personal data based on our legitimate interests.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time.
• Opt-out of Sale/Sharing (CCPA/CPRA): California residents have the right to opt-out of the "sale" or "sharing" of their personal information. While we do not sell personal information in the traditional sense, some third-party advertising activities involving personalized ads may be considered a "sale" or "sharing" under broad California laws. You can opt-out through your device settings (e.g., enabling "Limit Ad Tracking" on iOS or "Opt-out of Ads Personalization" on Android) or by contacting us.

To exercise these rights, please contact us at feedback@recoveryfilepro.com. We may need to verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your information, including encryption of data in transit:cite[1]:cite[7]. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

7. Data Retention

We retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements:cite[7]. Much of the information related to data recovery processes is stored locally on your device, and you have control over its deletion.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. We rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, for transferring data outside the EEA, UK, and Switzerland:cite[10].

9. Children's Privacy

Our Application is not intended for use by children under the age of 13 (or the relevant age threshold in your jurisdiction, such as 16 in some EU countries). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us:cite[1]:cite[7].

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes:cite[1].